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Communication is vital during times of crises. No one should be left in the dark as to what is expected of them. It is necessary to have a strategy in place to deal with all eventualities. However, to have books and files and folders full of emergency plans is no longer the best way to... Read More

Crises come in various forms: a natural disaster, fire, crime, terrorism, lawsuits, product recalls, negative headlines, etc. Whatever the form, crises can have a devastating effect on an organization’s performance. It may result in immediate financial ramifications for the organization, or even have an undesirable impact on the organization’s reputation. Whatever the crisis, it is... Read More